Welcome to our Frequently Asked Questions (FAQ) page, designed to provide you with clear and comprehensive answers to the most common queries about Colonial Residence. We understand that choosing a senior assisted living community is an important decision, and we’re here to ensure you have all the information you need. Browse through our list of frequently asked questions to gain insights into our offerings, amenities, care services, and more. If you don’t find the answers you’re looking for, feel free to reach out to us directly – we’re here to assist you every step of the way on your journey to discovering the comfort and quality of life that awaits at Colonial Residence.
What Services and Amenities Are Included?
Our facility offers a range of services and amenities to enhance the comfort and well-being of our residents. These include round-the-clock care staff, weekly housekeeping, engaging daily activities, three meals a day, and the security of a gated community.
What Is the Staff-to-Resident Ratio?
What Are the Accommodation Options?
How Is Medication Management Handled?
Is Assistance Available 24/7?
Can Personal Care Plans Be Customized?
What Social and Recreational Activities Are Offered?
Are Pets Allowed?
What's the Process for Medical Emergencies?
In the event of a medical emergency, our trained staff will follow established protocols to ensure prompt and effective care for our residents.
Are Visitors Allowed?
Is There a Resident Council?
Is the Facility Licensed and Accredited?
What's the Move-In Process Like?
history from their provider. Our nurse carefully reviews the records to ensure we can meet all their needs. If everything checks out, we proceed to setting up an assessment appointment.
If the assessment goes well, we move on to the paperwork and helping the person select their apartment. To secure the chosen apartment, a $500 holding fee is required. Once that’s done, we schedule a move-in day.
During the first month, our dedicated care staff assists the new resident in getting acquainted with their new surroundings. The entire move-in process typically takes about 1 to 2 weeks.
We strive to make the transition as smooth as possible, providing excellent care and support every step of the way.